Due to the COVID19 pandemic, our return policy has changed for the time being from our usual 14 days, to 72 hours AFTER pick up/delivery. This shortened time period is due to the time needed to sanitize items we take back. Please note in order to prevent the unnecessary spread of germs and viruses, items are not automatically put back into inventory. Returned items are set aside for a few days in a sealed bag, sanitized, then put back into inventory roughly 3 days later. We know this short return time is not ideal, but hope you will understand that we are trying our best to do our part in stopping the spread of COVID.
In order to return items, they must have the Eden Threads tag attached, and you must present your receipt.